Terms of Use

Last updated: 10 November 2026

These terms explain the rules for using miakids.pt and MiaKids apps. We have tried to keep them short and clear. Please read them together with our Privacy Policy.

1. Who we are

MiaKids is a brand of CLAMAR.CO, a company registered in Portugal with tax number (NIF) 517994232 ("MiaKids", "we", "us"). The company's registered address is Rua Eng. Carlos Amarante 258, 4250-089 Porto, Portugal. You can reach us at hello@miakids.pt or through the contact form on this website.

2. What these terms cover

These terms apply to this website and to every MiaKids app, including DooooColors and any app we release in the future. When you download an app from the App Store or Google Play, that store's terms also apply. For apps from the App Store, Apple's standard licence agreement for apps (the Licensed Application End User License Agreement) applies together with these terms. If the two ever conflict on an Apple-related point, Apple's terms prevail.

3. For parents

Our apps are made for children to enjoy, and these terms are addressed to the parent or carer who downloads the app and manages any purchases. Purchases, help and settings for adults are inside a parents' area protected by a grown-up check. Please keep your store account protected (for example with a password or purchase approval) so children cannot buy without you.

4. Your licence to use our apps

When you download a MiaKids app, we give you a personal, non-exclusive, non-transferable licence to use it on devices you own or control, for private and non-commercial use, within the limits set by the store's rules (for example Family Sharing on the App Store or the Google Play Family Library, where available). You may not:

• copy, sell, rent, lend or redistribute the app or its content;
• change, decompile or reverse engineer the app, except where the law allows it;
• remove our copyright or brand notices;
• use the app, its art, characters, music or voices in other products, videos or publications without our written permission.

The app is licensed, not sold. We keep all rights we do not expressly give you.

5. Purchases

• What you buy. Some content can be unlocked with a one-time in-app purchase. In DooooColors, you can unlock one world (0,99 €) or all worlds (4,99 €). These are reference prices in euros, with taxes included. The final price is the one shown by the store before you confirm, and it may vary by country and currency. There are no subscriptions.
• Who processes payment. All payments are made through Apple or Google. They handle billing, receipts, taxes and payment methods, and we never see your payment details.
• Refunds. Refund requests are handled by the store, under its own policies: Apple through reportaproblem.apple.com, and Google through Google Play help. We cannot issue refunds directly, but we are happy to help if something went wrong.
• Right of withdrawal. In the EU, you normally have 14 days to withdraw from an online purchase. For digital content that is unlocked straight away, this right ends once the content is made available, if you agreed to that when buying. The store explains this at checkout. This does not affect your other rights described in section 9.
• Restoring purchases. If you reinstall the app or use another device with the same store account, you can restore your purchases free of charge from the parents' area.
• Content you have paid for. If we ever change or remove content you paid for, you keep your consumer rights described in section 9.

6. Updates and availability

We may update our apps to fix problems, improve them or add content. Some updates may be needed for the app to keep working properly. We aim to keep each app working on the devices and system versions listed in its store page, but we cannot guarantee it will work on every device or forever. Features, prices and launch dates shown on this website may change.

7. Using this website

You may use this website for personal, non-commercial purposes. Please do not misuse it, for example by sending spam through our forms, trying to break its security, or copying its content. When you send us a message, please do not include personal information about children.

8. Intellectual property

MiaKids, DooooColors, our logos, characters, illustrations, music, voices, texts and software belong to CLAMAR.CO or are used with permission, and are protected by copyright and trademark law. Apple, App Store, Google and Google Play are trademarks of their owners.

9. Your rights as a consumer

If you are a consumer, you keep all the rights the law gives you, and nothing in these terms limits them. In particular, under Portuguese and EU law, digital content must match its description and work as it should (Decree-Law 84/2021). If it does not, please tell us through the contact form and we will fix the problem, or help you get a refund through the store.

10. Liability

We work hard to make our apps and website safe and reliable, but they are provided as they are, without promises beyond those required by law. As far as the law allows, we are not responsible for indirect losses, or for problems caused by your device, your internet connection or the stores. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, for intentional misconduct or gross negligence, or for anything else that cannot be limited under Portuguese law.

11. Complaints and dispute resolution

If you are unhappy with anything, please tell us first through the contact form. We will do our best to solve it quickly.

• Complaints book. You can also file a complaint in the official Portuguese electronic complaints book, the Livro de Reclamações Eletrónico, at www.livroreclamacoes.pt.
• Alternative dispute resolution. If we cannot agree, consumers can turn to an alternative dispute resolution centre. For online purchases, one option is CNIACC, the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (www.cniacc.pt). The full list of Portuguese consumer dispute resolution centres is on the Portal do Consumidor, www.consumidor.gov.pt. Consumers in other EU countries can also get free help from the European Consumer Centre in their country.

12. Law and courts

These terms are governed by Portuguese law. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of that country, and you may bring a claim in the courts where you live.

13. Changes to these terms

We may update these terms, for example when we release a new app or a new feature. The date at the top shows the latest version. If a change is important, we will explain it on this page or in the app. Changes do not affect purchases you have already made.

14. Contact

For any question about these terms, email hello@miakids.pt or use the contact form.

CLAMAR.CO, Rua Eng. Carlos Amarante 258, 4250-089 Porto, Portugal. Tax number (NIF): 517994232.

These terms are also available in Portuguese.