Privacy Policy

Last updated: 10 November 2026

This policy explains, in plain words, what happens to information when you visit miakids.pt or when your family uses a MiaKids app. It is written for parents and carers.

The short version

• Our apps have no ads, no accounts, no analytics and no tracking.
• Our apps do not collect personal data from children or from anyone else. Progress and settings stay on your device.
• Purchases are made through the App Store or Google Play. We never see your payment details.
• This website has no analytics, no advertising and no tracking cookies.
• If you write to us through a form on this website, we use your name, email and message only to reply, or to tell you when an app is available if you asked.
• We do not sell or rent personal data, and we do not use it for advertising.

1. Who we are

MiaKids is a brand of CLAMAR.CO, a company registered in Portugal with tax number (NIF) 517994232. The company's registered address is Rua Eng. Carlos Amarante 258, 4250-089 Porto, Portugal. CLAMAR.CO is the data controller for this website and for MiaKids apps. In this policy, "MiaKids", "we" and "us" mean CLAMAR.CO.

To contact us about privacy or to make a request about your data, email hello@miakids.pt or use the contact form on this website and start your message with "Privacy".

2. Our apps

This section applies to every MiaKids app, now and in the future. If an app ever works differently, we will say so in section 3 below and in the app's store listing before that version is released.

• No personal data. Our apps do not ask for a name, email, photo, voice recording, location or any other personal information, and they do not send any information about you or your child to us or to anyone else.
• No accounts, ads or analytics. There is nothing to sign up for. There is no advertising of any kind, no analytics or crash-reporting tools, and no third-party software that collects data.
• Saved on your device only. The app saves progress (for example, which scenes are finished), settings (such as language, sound and speed) and a record of what has been unlocked. This stays on your device. If your device makes its own backups (for example iCloud or Google backup), that copy is handled by Apple or Google under your account settings.
• No device permissions. Our apps do not ask for access to the camera, microphone, photos, contacts or location.
• Works offline. Everything the app needs is included in the download.
• Parents' area. Purchases, restoring purchases, help, contact, privacy and terms sit behind a grown-up check (a short maths question), so children do not reach them by accident.
• Purchases. In-app purchases are processed entirely by Apple (App Store) or Google (Google Play). The store only tells the app which items have been bought, so it can unlock them and restore them later. We never receive your name, store account or payment card details. Apple and Google handle that information under their own privacy policies.
• Deleting app data. Because the data is only on your device, you can delete it at any time by uninstalling the app. We hold no copy.

3. Notes for each app

DooooColors. Everything in section 2 applies. Spoken words in the app use recordings included in the app. If a phrase has no recording, the app may use the speech feature built into your device, which works on the device and is controlled by your device settings. Paid content can be bought once per world or once for all worlds, and purchases can be restored from the parents' area.

4. Children's privacy

Our apps are designed for children and built so that no personal data is collected from them. This is how we meet children's privacy rules, including the EU General Data Protection Regulation (GDPR, including Article 8 on children and online services), the Portuguese rule that sets the age of digital consent at 13 (Law 58/2019), and the US Children's Online Privacy Protection Act (COPPA). Our apps also follow the Apple App Store Kids Category and Google Play Families policies: no third-party advertising, no data collection, and a grown-up check before purchases. Our apps have no links that lead out of the app; if we ever add one, it will sit behind the same grown-up check.

This website is for parents and other adults. Children should not use our forms. If we learn that a child under 13 has sent us personal information, we will delete it. If you think this has happened, please tell us at hello@miakids.pt or through the contact form.

5. This website

Hosting and security

miakids.pt is a static website hosted on Cloudflare Pages. Like any website, Cloudflare receives technical information such as your IP address and browser type when it delivers pages to you, and uses it to deliver the site and protect it from attacks. We do not use this information to identify you and we do not keep visitor logs ourselves.

Language

The site is in English and Portuguese. When you choose a language, your browser saves that choice (in local storage, under the name miakids_lang) so the site remembers it next time. It contains only "en" or "pt" and is never sent to us. On your first visit to the home page, if you have not chosen a language yet, the site checks which country your connection comes from, so visitors from Portugal see Portuguese. This check uses your IP address, first through Cloudflare (which hosts the site) and, if that does not work, through the free service GeoJS (get.geojs.io). Only the country is used, nothing is stored by us, and it does not happen again once you have chosen a language.

Cookies

We do not use cookies for analytics, advertising or tracking, so there is no cookie banner. The language choice above and the anti-spam check below are strictly necessary for the site to work as you asked, which is why they do not need consent.

Forms

We have two kinds of forms:

• Contact form: your name, email address and message.
• "Notify me when it launches" form: your email address and which app you are interested in.

Both forms ask you to tick a box to agree before sending. The forms are delivered to our private inbox through Web3Forms, a form-processing service that acts on our behalf. To stop spam, the forms use Cloudflare Turnstile, which checks technical signals from your browser (such as IP address and browser type) to tell real people from automated spam. Turnstile is not used for advertising.

6. Why we use your information (legal bases)

• Replying to your message: your consent when you tick the box, and our legitimate interest in answering questions and supporting customers.
• Telling you when an app is available: your consent. We send one notice per request and never add you to a marketing list without asking.
• Security, anti-spam and delivering the website: our legitimate interest in keeping the site safe and working.
• Remembering your language: strictly necessary to give you the service you asked for.
• Keeping records when the law requires it: our legal obligations.

You can withdraw your consent at any time by emailing hello@miakids.pt or through the contact form. This does not affect anything we did before.

7. Who else is involved

We share information only with the service providers needed to run the website, and only for that purpose:

• Cloudflare, Inc.: hosting, security and the Turnstile anti-spam check (Cloudflare privacy policy, Turnstile privacy addendum).
• Web3Forms: delivering form messages to our inbox (Web3Forms privacy policy).
• GeoJS: the country check described in section 5, only when Cloudflare cannot answer (geojs.io).
• Our email provider: storing the messages we receive and the replies we send.
• Apple and Google: they process app purchases as independent companies, under their own terms and privacy policies.

We may also disclose information if the law requires it. We do not sell personal data.

8. International transfers

Some of these providers are based outside the European Economic Area or use servers in other countries (for example, the United States or India). When this happens, the transfer is protected by safeguards recognised under the GDPR, such as the European Commission's Standard Contractual Clauses or an adequacy decision.

9. How long we keep information

• Contact messages: up to 24 months after our last exchange with you, then deleted. Messages about a purchase or a complaint may be kept longer if the law requires it.
• "Notify me" requests: until we have sent the notice for that app, or until you ask us to stop, and never more than 24 months.
• Web3Forms keeps its own copy of submissions for a limited period under its terms with us, after which they are deleted automatically.
• App data stays on your device until you uninstall the app. We hold none.
• Language choice stays in your browser until you clear your browser data.

10. Keeping information safe

The website only works over a secure (HTTPS) connection, loads no third-party trackers, and uses strict browser security settings. Form messages reach a private inbox that only we can access. No system is completely secure, but we keep what we hold to the minimum.

11. Your rights

Under the GDPR you have the right to:

• ask for a copy of the personal data we hold about you;
• have it corrected if it is wrong;
• have it deleted;
• restrict or object to how we use it;
• receive it in a portable format;
• withdraw your consent at any time.

To use any of these rights, email hello@miakids.pt or send us a message through the contact form, starting with "Privacy". We will reply within one month. We may ask you to confirm your identity, for example by replying from the email address you used before. This is free of charge.

You also have the right to complain to a data protection authority. In Portugal this is the Comissão Nacional de Proteção de Dados (CNPD), www.cnpd.pt. You can also complain to the authority in the EU country where you live or work.

12. Changes to this policy

We will update this policy when something changes, for example when we release a new app. The date at the top shows the latest version. If a change affects how an app handles data, we will update this page and the store listing before that version is released.

This policy is also available in Portuguese.